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Completion FAQs

Here's everything that you need to know about your new mortgage.

Thank you for choosing UK Moneyman. We hope you have been happy with the service provided by our team. 

We pride ourselves on our customer service levels and aim to make you feel like a valued customer for many years to come. 

Please find below important information about your new mortgage:

Your first mortgage payment

How and when your first mortgage payment is made can vary significantly between lenders. 

Your first mortgage payment will usually be on a “pro-rata” basis. As a rule, your mortgage lender will either send you a letter, text message or email with the amount and date of your first payment. 

They often give you a few days’ notice before the direct debit is due. Everything settles down in month 2 and your payment will be as per your mortgage offer.

Your free mortgage monitoring service

As a valued customer, we will review your mortgage daily with our mortgage monitor service Dashly. We will let you know when there is a better deal available for you to switch to. 

You will receive a monthly email from us with your estimated mortgage balance, property value and it’ll let you know whether you’re still on the best deal.   

If you receive a new deal directly from the bank, please take advantage of our free, no-obligation remortgage appointment for your Advisor to compare this to other deals that are available to you elsewhere. 

Please note, that a product transfer with your current mortgage lender may not be the cheapest deal. If it is, we will let you know and can perform the switch on your behalf.

Importance of an insurance review

If we haven’t arranged your protection policies alongside your mortgage already, please consider asking us for a no-obligation recommendation. 

If you have taken a mortgage for the first time, increased your mortgage borrowing or extended the term of your mortgage it is important that you review your personal and family insurances. 

We can provide individual and family protection solutions, including, life insurance, critical illness and income protection insurance. 

Also, if you are self-employed or receive very little or no employer benefits, we can help.

Happy with our service?

If you found our service helpful and you would recommend us to your friends and family, we would greatly appreciate it if you left us a review.

We love hearing feedback from our customers and we love seeing how we have been able to help them!

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Keeping you up to date with the mortgage market

If you want to keep up to date with the mortgage market, make sure to follow our social channels.

We regularly post explanation videos, the latest news in the market, tips and jargon-free advice; just to make sure that you’re kept in the loop!

Feel free to check out our content:

Refer a friend & earn a £25 Amazon voucher

If you have been happy with the service, you have received and would like to recommend us to family and friends, you will receive a £25 Amazon voucher once an application is submitted.

There is no limit to how many friends and family you can refer!  

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Other services

We can help any of your family or friends with the following:

UK Moneyman Limited is Registered in England, No. 6789312
Registered Address: 10 Consort Court, Hull, HU9 1PU.

Authorised and Regulated by the Financial Conduct Authority.

We are entered on the Financial Services Register No. 627742 at www.register.fca.org.uk

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